Suzanne Whitby

Contact

Suzanne Whitby

Contact

suzanne whitby: archives

Thinking

Using framing to unlock change

Research into the science of framing and how it can help us to be heard and understood. When we change the story and how we tell it, we can change the world. [Fran mentioned this in Storytell.] #framing #conversations #facilitation #scicomm #climate

What if?

I am privileged to be able to spend my days working with scientists who want to learn how to turn their academic findings into information that the “general public” can understand and hopefully act upon. Many of the people I coach and train are natural scientists who have an up-close-and-personal view of human-caused climate change and global heating. Not only are they witness to what is happening now, but thanks to modelling, they have insights into what is likely to happen in the future. And frankly, for many of them, the future is at best worrying and at worst terrifying. They are continually perplexed at the disinterest in the problems they are uncovering by politicians, policy makers, the media, and us, the “general public*”.

I mention this because when I watched “Don’t look up” last night, I was overjoyed that someone in Hollywood had finally created a film that captured what scientists tell me that they experience. Sure, it’s a satire, but the basic storyline is one that I’ve heard time and again in my workshops and talks.

The Work That Reconnects

Interesting for my facilitation work, work with groups, and in helping people think about climate and environmental disruption. The Work that Reconnects helps people discover and experience their innate connections with each other and the self-healing powers of the web of life, transforming despair and overwhelm into inspired, collaborative action.

Do you inadvertently turn your statements into questions?

,

Raising your pitch at the end of a statement makes that statement sound like a question. Whether you’re communicating in person, online, or over the phone, this speech pattern can make you sound less confident, less credible, and uncertain about your content. This article talks about why we do it, and how to stop.

What’s in a name? Why getting people’s names right is part of effective communication.

Remembering someone’s name and pronouncing it correctly is a key part of making a positive impression. It’s also part of being a good communicator. Not bothering to remember someone’s name or continually pronouncing it incorrectly, or worse, using a name that they dislike (nicknames they didn’t choose, for example) tells people that you don’t value or respect them. Here are 9 things that you can do to remember people’s names, along with some information about why names matter, why we mess them up, and why, in a socially-distanced world, remembering names is more important than ever,